An initiative we launched Along with the aim to make a international self-exclusion procedure, which will permit susceptible gamers to block their use of all online gambling possibilities.
The player from Chile asked for a withdrawal lower than two months previous to distributing this criticism. The payment hasn’t been processed but. The complaint was turned down since the player didn't reply to our messages and queries.
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The participant from Chile experienced confronted an impasse with the account verification approach resulting from a Earlier blocked card. The casino experienced asked for a photo in the outdated card, which the player could not supply mainly because it had been lost and replaced. This experienced led to a delay in processing a withdrawal ask for created on January 3rd.
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on verification, I can affirm which the withdrawal degree of one hundred USD has become effectively processed from our conclusion. Also, your criticism on this platform has actually been closed with An effective resolution.
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The player from Chile asked for a withdrawal on June ten, 2023, and it remains to be on hold. Irrespective of speaking to the online On line casino a number of moments, the only reaction gained has actually been automatic messages indicating that the situation has become forwarded to the finance Office. The grievance was turned down since the participant did not reply to our messages and queries.